Under attack? Our Cyber Emergency Response Team is on call 24/7.Unter Angriff? Unser Einsatzteam für IT-Sicherheitsvorfälle ist rund um die Uhr erreichbar.Contact the teamTeam kontaktieren
We support companies of tomorrowWir unterstützen die Unternehmen von morgen
Explore our innovative products and IT services.Entdecken Sie unsere innovativen Produkte und IT-Services.
Cyber Emergency Response TeamEinsatzteam für IT-Sicherheitsvorfälle
When your IT infrastructure comes under fire, we are your rapid response force.Wenn Ihre IT-Infrastruktur unter Beschuss gerät, fungieren wir als Ihre sofortige Eingreiftruppe.
Battle-tested in the cyber trenches. We have seen it all.Erprobt an der Cyber-Front. Wir haben schon alles gesehen.
PrecisionPräzision
We don’t just patch. We rebuild with surgical precision.Wir flicken nicht nur. Wir bauen mit chirurgischer Präzision neu auf.
24/7 availability24/7 erreichbar
Attacks don’t wait for office hours, and neither do we.Angriffe halten sich nicht an Bürozeiten. Wir auch nicht.
CollaborationZusammenarbeit
Your success is our mission. We work closely with your team and share insights and strategies.Ihr Erfolg ist unsere Mission. Wir arbeiten eng mit Ihrem Team zusammen und teilen Erkenntnisse und Strategien.
How we respond to an attackSo reagieren wir auf einen Angriff
Here is how we help after the worst has already happened. On your systems and, if needed, at the negotiating table.So helfen wir, wenn das Schlimmste bereits passiert ist. An Ihren Systemen und, wenn nötig, am Verhandlungstisch.
1
IdentificationIdentifikation
We quickly determine where the vulnerability occurred and establish the extent of the damage. Together with the Sophos forensics team, we analyse logs and traces on your systems and find out which data has been affected.Wir stellen schnell fest, wo die Schwachstelle aufgetreten ist, und ermitteln das Ausmaß des Schadens. Gemeinsam mit dem Forensik-Team von Sophos werten wir Protokolle und Spuren auf den Systemen aus und klären, welche Daten betroffen sind.
2
ContainmentEindämmung
We isolate the threat like surgeons and prevent further damage to your systems. Affected devices are cut off from the network while healthy parts keep running, so your business comes to a standstill as little as possible.Wie Chirurgen isolieren wir die Bedrohung und verhindern weiteren Schaden an Ihren Systemen. Betroffene Geräte trennen wir vom Netz, gesunde Bereiche laufen weiter, damit Ihr Betrieb so wenig wie möglich stillsteht.
3
EradicationBeseitigung
Our experts meticulously remove all malware from your devices and network. We hunt for backdoors and stolen credentials, so the attacker cannot come back another way.Unsere Experten entfernen sorgfältig alle Schadsoftware von Ihren Geräten und aus Ihrem Netzwerk. Wir suchen gezielt nach Hintertüren und gestohlenen Zugangsdaten, damit der Angreifer nicht über einen zweiten Weg zurückkommt.
4
RecoveryWiederherstellung
We bring your systems and network back, from critical applications to data storage. Along the way we close the gap the attacker came through and harden your environment against further attacks.Wir bringen Ihre Systeme und Ihr Netzwerk zurück, von kritischen Anwendungen bis zum Datenspeicher. Dabei schließen wir die Lücke, über die der Angreifer kam, und härten Ihre Umgebung gegen weitere Angriffe.
Talks run in parallelVerhandlung läuft parallel
While our technicians bring your systems back, we open talks with the extortionists. Every day of negotiation is another day for recovery, and demands can often be cut considerably. At your request we report the incident to the Austrian Federal Criminal Police Office (Bundeskriminalamt) and secure the evidence so investigators and your insurer can work with it.Während unsere Techniker Ihre Systeme zurückholen, nehmen wir Kontakt zu den Erpressern auf. Jeder Verhandlungstag ist ein Tag mehr für die Wiederherstellung, und die Forderung lässt sich oft deutlich senken. Auf Ihren Wunsch melden wir den Vorfall beim Bundeskriminalamt und sichern die Spuren so, dass Ermittler und Versicherung damit arbeiten können.
When no backup can save youWenn kein Backup mehr hilft
If there is truly nothing left to restore, we handle the ransom process. We negotiate the amount down, coordinate every step with your insurer and process the payment through your bank, in compliance with all sanctions and reporting obligations. Before any money moves, we make the attackers prove they can actually decrypt your data.Ist wirklich nichts mehr zu retten, übernehmen wir die Lösegeldabwicklung. Wir handeln den Betrag herunter, stimmen jeden Schritt mit Ihrer Versicherung ab und wickeln die Zahlung über Ihre Bank ab, unter Einhaltung aller Sanktions- und Meldepflichten. Vorher lassen wir uns beweisen, dass die Angreifer Ihre Daten tatsächlich entschlüsseln können.
When the chips are down, we rise. Trust our Cyber Emergency Response Team to turn chaos into resilience.Wenn es darauf ankommt, wachsen wir über uns hinaus. Vertrauen Sie auf unser Einsatzteam für IT-Sicherheitsvorfälle, um Chaos in Widerstandsfähigkeit zu verwandeln.
ConsultingBeratung
Advised by specialists. Tailored to your needs.Beratung durch Spezialisten. Maßgeschneidert auf Ihre Bedürfnisse.
We help you grow with new technologyWir helfen Ihnen, mit neuer Technologie zu wachsen
Clear facts and analysis give you a quick overview of emerging trends, and the basis for decisions that guide your company into a successful future. Our strengths are fast, thorough analysis of the task and many years of expertise in IT services.Mit klaren Fakten und Analysen geben wir Ihnen einen schnellen Überblick über neue Trends und die Entscheidungsgrundlage, um Ihr Unternehmen in eine erfolgreiche Zukunft zu führen. Unsere Stärken sind die schnelle, gründliche Analyse Ihrer Aufgabe und langjährige Erfahrung im IT-Services-Bereich.
XEOX
Remote monitoring and management, reinvented.Remote Monitoring und Management, neu gedacht.
Your foundation for digital sovereigntyIhr Fundament für digitale Souveränität
100 %EuropeEuropa
100 %ControlKontrolle
From development to the data center, your IT infrastructure stays in European hands, and you stay in control of it.Von der Entwicklung bis zum Rechenzentrum bleibt Ihre IT-Infrastruktur in europäischer Hand, und Sie behalten jederzeit die Kontrolle darüber.
XEOX manages your endpoints reliably. Where that happens matters just as much. Data is a company’s most valuable asset, and protecting it means knowing which law applies to the servers it sits on.XEOX verwaltet Ihre Endpunkte zuverlässig. Genauso wichtig ist, wo das passiert. Daten sind heute das wertvollste Gut eines Unternehmens, und wer sie schützen will, muss wissen, welches Recht für die Server gilt, auf denen sie liegen.
That makes choosing a management tool a strategic decision. With XEOX you run your IT efficiently and keep it on solid legal ground.Die Wahl eines Management-Tools ist deshalb eine strategische Entscheidung. Mit XEOX administrieren Sie Ihre IT effizient und stellen sie rechtlich sauber auf.
No US CLOUD ActKein US CLOUD Act
XEOX is a European product and is subject to European law only. Foreign authorities have no extraterritorial access rights. Your telemetry, structural and system data stays out of reach of third countries.XEOX ist ein europäisches Produkt und unterliegt ausschließlich europäischem Recht. Ausländische Behörden haben keine extraterritorialen Zugriffsrechte. Ihre Telemetrie-, Struktur- und Systemdaten bleiben vor dem Zugriff von Drittstaaten geschützt.
GDPR and NIS2DSGVO und NIS2
With XEOX at the core of your RMM strategy, you meet strict European compliance and security requirements more easily. You can show auditors, partners and customers at any time where your data is processed: only on certified servers inside the EU.Mit XEOX als Kern Ihrer RMM-Strategie erfüllen Sie strenge europäische Compliance- und Sicherheitsvorgaben leichter. Prüfern, Partnern und Kunden weisen Sie jederzeit nach, wo Ihre Daten verarbeitet werden: ausschließlich auf zertifizierten Servern in der EU.
Developed and run in AustriaEntwickelt und betrieben in Österreich
We develop and operate XEOX ourselves, here in Austria. You get short lines of communication and processes you can follow. And a partner who holds data protection and IT security to the same strict standards you do.Wir entwickeln und betreiben XEOX selbst, hier in Österreich. Für Sie heißt das: kurze Wege und nachvollziehbare Abläufe. Dazu ein Partner, der beim Datenschutz und bei der IT-Sicherheit dieselben strengen Maßstäbe anlegt wie Sie.
Independent of big techUnabhängig von Tech-Konzernen
A European solution makes you independent of the near-monopoly of hyperscalers outside Europe. You keep full authority over your IT architecture and don’t hand critical admin rights over to legal grey areas.Mit einer europäischen Lösung machen Sie sich unabhängig von den monopolartigen Strukturen außereuropäischer Hyperscaler. Sie behalten die volle Hoheit über Ihre IT-Architektur und geben keine kritischen Administrationsrechte in rechtliche Grauzonen ab.
Cyber Resilience ActCyberresilienz-Gesetz
XEOX meets the requirements of the European Union and carries the CE mark. It confirms that our software complies with the applicable EU rules for security and product conformity.XEOX erfüllt die Anforderungen der Europäischen Union und trägt das CE-Kennzeichen. Damit bestätigen wir, dass unsere Software den geltenden EU-Vorgaben für Sicherheit und Produktkonformität entspricht.
With XEOX you manage your IT and protect your company’s ability to act.Mit XEOX verwalten Sie Ihre IT und sichern die Handlungsfähigkeit Ihres Unternehmens.
hs2n specializes in IT support for medium and large companies. The three founders focused on unconventional data security methods and gained worldwide attention with their software patch product, WuInstall.hs2n ist auf IT-Betreuung für mittlere und große Unternehmen spezialisiert. Die drei Gründer setzten auf unkonventionelle Methoden der Datensicherheit und erlangten mit ihrem Software-Patch-Produkt WuInstall weltweite Aufmerksamkeit.
A dedicated, experienced team delivers customized IT solutions and outstanding support, so hs2n stays at the forefront of technology and meets the highest security standards. Many years of project experience and a creative approach make hs2n an efficient partner for customers in many industries.Ein engagiertes, erfahrenes Team liefert maßgeschneiderte IT-Lösungen und hervorragenden Support, damit hs2n technologisch vorne bleibt und höchste Sicherheitsstandards erfüllt. Langjährige Projekterfahrung und ein kreativer Ansatz machen hs2n zu einem effizienten Partner für Kunden aus vielen Branchen.
FoundersGründer Markus Schoas, Markus Huber andund Michael Satlow
We want to be pioneers in the IT sector and create special solutions by opening up new fields of technology.Wir wollen Vorreiter im IT-Bereich sein und besondere Lösungen schaffen, indem wir neue Technologiefelder erschließen.
Our philosophyUnser Leitbild
We build our relationship on sincerity and cooperation.Unsere Beziehung baut auf Offenheit und Kooperation.
The satisfaction of our customers is top priority.Die Zufriedenheit unserer Kunden hat höchste Priorität.
Our services are tailor-made to our customers’ needs.Unsere Leistungen sind genau auf die Bedürfnisse unserer Kunden zugeschnitten.
We build long-lasting partnerships on trust and respect.Wir streben langfristige Partnerschaften an, basierend auf Vertrauen und Respekt.
SustainabilityNachhaltigkeit
We use energy-efficient servers and treat performance per watt as a key criterion when choosing hardware. Long-term use and refurbished equipment are central to our philosophy, because they save costs and conserve resources.Wir setzen auf energieeffiziente Server und betrachten die Leistung pro Watt als wichtiges Kriterium bei der Hardwareauswahl. Langlebigkeit und aufbereitete Geräte sind zentrale Elemente unserer Philosophie, denn sie sparen Kosten und schonen Ressourcen.
We make the best use of IT resources and reduce our ecological footprint: our data centers run entirely on green energy. At all our locations we also rely on electric cars and photovoltaic systems.Wir nutzen IT-Ressourcen optimal und verkleinern unseren ökologischen Fußabdruck, indem unsere Rechenzentren vollständig mit grüner Energie versorgt werden. Darüber hinaus setzen wir an unseren Standorten konsequent auf Elektroautos und Photovoltaikanlagen.
Our trusted business customersUnsere geschätzten Geschäftskunden
We are a precision IT manufactory, and we are happy that our customers have an excellent awareness of quality and appreciate our services.Wir sind eine IT-Präzisionsmanufaktur und freuen uns, dass unsere Kunden ein ausgezeichnetes Qualitätsbewusstsein haben und unsere Leistungen schätzen.
Contact usKontakt
Tell us what you need.Sagen Sie uns, was Sie brauchen.
Hottelstedt 38 99439 Am Ettersberg, GermanyDeutschland
LegalRechtliches
General Terms and ConditionsAllgemeine Geschäftsbedingungen
Die Allgemeinen Geschäftsbedingungen liegen derzeit in englischer Fassung vor.
The General Terms and Conditions of hs2n Informationstechnologie GmbH are based on the “General Terms and Conditions for the Sale and Delivery of Software Support Services“ of the Professional Association of Management Consultants AND INFORMATION TECHNOLOGY EXPERTS of the Austrian Chamber of Commerce.
1. Scope of Contract and Validity
The following terms are valid for all services and deliveries provided by the seller within the framework of this contract in connection with computer systems installed in Austria. The buyer’s terms of purchase have no legal force, in connection either with the transactions covered by this agreement or, for that matter, with the entirety of our business dealings. All offers are subject to change without notice.
2. Scope of Services
2.1 Unless otherwise agreed, the services covered by this contract will be carried out by the seller, at his choosing either at the site of the computer system or in the business offices of the seller, during seller’s normal business hours. Should the buyer wish services to be provided outside of normal business hours as an exception, the additional costs will be invoiced separately. The choice of personnel to carry out the contractual services is the responsibility of the seller, who may bring in third parties.
2.2 The seller agrees to supply the software programs contracted for in this agreement in accordance with one of the following contractually agreed classes of support:
Support Class A
Information Service: The buyer will be informed about new programs, available updates, and programs under development, etc. Hotline Service: The seller will be available to the buyer during agreed-upon hotline hours for advisory support should problems arise from time to time in connection with the use of the software programs covered by this contract. In case of repeated use of the hotline for very similar problems, the seller has the right to make further advisory support as covered by this agreement dependent on additional buyer training outside the scope of this contract and at the buyer’s expense. Archiving and Provision of the Software Programs Covered Under This Contract: The seller obligates himself to archive the software programs developed by him and covered by this contract in computer-readable form, along with documentation in sufficient detail to fulfill the obligations established by this contract. Further, the seller will make these available to the buyer as necessary, in accordance with the terms of the purchase agreement.
Support Class B
Update Service: At a date determined by him, the seller will make available to the buyer the program updates provided by the producer. These updates comprise repair of mistakes, correction of possible program problems that do not occur either during the test run or during use within the warranty period, enhancement of the scope of performance, changes in the software programs consequent on legal changes. Legal changes that result in new program logic, that is, changes in existing functions that lead to new programs and program modules, as well as possibly necessary additions to the hardware, are not included in the performance obligations covered by this contract. These programs will be offered separately to the buyer along with the required data carriers and documentation.
Support Class C
Installation of Program Updates: The seller is responsible for copying onto or setting up the new program updates on the computer system covered by this contract. Problem Solving on Location: In case problems arising within the scope of the contractually agreed-on services cannot be resolved by the hotline service, remote support, etc., the seller will undertake to correct the problems at the site of the computer system.
2.3 A mistake that requires correcting is considered to exist if a software program covered by this contract does not function in accordance with its performance specifications or documentation as set forth in the most recent valid version, and the buyer can so demonstrate. Buyer complaints are to be addressed to the seller in writing. For purposes of careful investigation of possible mistakes the buyer is obligated to make available to the seller at no cost the relevant computer system (for systems connected online with other computers the relevant connection is to be included), software programs, protocols, diagnostic backup, and sufficient data for test purposes during the seller’s usual business hours and to provide support to the seller. Identified mistakes for which the seller is responsible are to be rectified within an appropriate period of time. The seller is freed of this responsibility when solutions are hindered by deficiencies in the domain of the buyer and which are not corrected by him. The correction of a defect is to be carried out by a software update or by appropriate circumventory solutions.
3. Services Not Covered by This Contract
3.1 Cost of travel, accommodation, and travel time of seller’s personnel charged with carrying out the service, if not explicitly otherwise agreed in this contract.
3.2 In case of unauthorized use of services the seller may invoice the buyer for accrued costs at the respective valid rates.
3.3 Services that result from changes in the operating system or in hardware and/or from changes in mutually dependent software programs and interfaces not covered by this contract.
3.4 Program customization or new programming.
3.5 Program changes due to changes in statutory requirements, if they require a change in program logic.
3.6 The seller will be freed of all responsibilities under the present contract, if program changes have been carried out by employees of the buyer or by third parties in the software programs covered by this contract without prior agreement from the seller or if the software programs have not been used as designated.
3.7 The rectification of defects caused by the buyer or third parties.
3.8 Losses or damages that result either directly or indirectly from actions or omissions on the part of the buyer or user in operating the system
3.9 Data conversions, data recovery, and interface adjustments.
4. Prices
4.1 Prices quoted are understood to be prices ex works. The costs of program carriers (e.g., magnetic tapes, magnetic diskettes, magnetic tape cassettes, etc.) as well as documentation and any contract fees will be invoiced separately.
4.2 For services that can be carried out on the premises of the seller but are carried out as an exception on the premises of the buyer at his request, the buyer bears the costs of travel, accommodation and travel time for the seller’s personnel who are charged with carrying out the service.
4.3 If labor and material costs, or other costs and charges, increase after the conclusion of the contract, the seller has the right to increase accordingly the flatrate amounts shown separately and to charge the buyer at the higher rate from the beginning of the month following the cost increases. These increases are deemed to be accepted by the buyer a priori, if they do not exceed 10% per annum.
4.4 All fees and taxes (especially sales tax) are calculated in accordance with the laws in effect at the time. Should the tax authorities subsequently impose additional taxes or levies, these will be borne by the buyer.
5. Delivery Schedules
5.1 The seller will endeavor to provide answers to buyer inquiries within a reasonable period of time during the usual business hours of the seller.
5.2 The buyer does not have the right to withdraw from the contract nor is he entitled to damages in case a prospective delivery date is not adhered to.
5.3 Partial and advance delivery are permissible.
6. Payment
6.1 The agreed-upon flat-rate amounts are payable by the buyer in advance for the entire calendar year or the part of the calendar year remaining.
6.2 Invoices presented by the seller fall due 14 days after the date of the invoice, without any deductions and free of charges.
6.3 Payment on the agreed-upon dates is an essential condition for delivery and for fulfillment of the contract by the seller. Non-compliance on the part of the buyer with the agreed-upon payment deadlines gives the seller the right to discontinue current work and to withdraw from the contract. All costs connected therewith as well as loss of profit are to be borne by the buyer. In case of delayed payment, interest on payment in arrears will be charged at customary bank rates. In case two consecutive installments are not paid on time, the seller has the right to enforce non-compliance and to call accepted drafts.
6.4 The buyer is not entitled to withhold payment because of incomplete total delivery, guarantee or warranty claims, or complaints.
7. Length of Contract
The contractual relationship, which assumes the professional installation of the properly procured software program covered by the contract, begins when the contract has been signed and is deemed to continue for an unlimited period of time. This contract can be cancelled by either party to it in writing at least 3 months before the end of the calendar year, but not prior to the end of the 36th month of the contract. If the software program covered by the contract is proved to have been taken out of operation, the contractual relationship can be prematurely cancelled on three-months’ notice. In this case, the aliquot portion of the annual flat rate for the services not used will be transferred to an Austrian bank account specified by the buyer.
8. Liability
The seller is liable for damages insofar as intent or gross negligence can be proven, within the framework of statutory regulations. Liability is excluded in case of slight negligence. Compensation for subsequent damages and financial loss, not realized savings, loss of interest, and for damages arising from third-party claims against the seller is in every case excluded, to the extent legally permissible.
9. Location
The location of the computer systems covered by this contract is established contractually. In case of a possible change in location of the computer systems the seller is entitled to establish a new flat-rate amount or to cancel the contract prematurely.
10. Copyright and Use
10.1 The seller or his licensors are entitled to all copyrights on the agreed services (programs, documentation, etc.). The buyer obtains only the right to use the software after payment of the agreed remuneration strictly for his own purposes, only with the hardware as specified in the contract, and, in accordance with the number of licenses acquired, simultaneously at different workplaces. By this contract the buyer acquires merely the authorization to use the software. Distribution of the product by the buyer is not permitted, as per the copyright law. The buyer does not by virtue of participating in the production of the software acquire any rights beyond its use as set forth in this contract. Any infringement of the copyrights of the seller will result in the right to claim damages, in which case the seller is entitled to full satisfaction.
10.2 The buyer is permitted to make copies for archival and data backup purposes only on condition that the software does not contain an express prohibition on the part of the licensor or a third party and that all notices of copyright and ownership are transferred unchanged into these copies.
10.3 Should the disclosure of the interfaces be necessary to produce the interoperability of the software covered by this contract, the seller is to request this of the buyer with remuneration of costs. If the seller does not comply with this stipulation and decompilation follows in accordance with copyright law, the results are to be used exclusively for the production of interoperability. Misuse will result in claims for damages.
11. Loyalty
The parties to the contract obligate themselves to reciprocal loyalty. They will not hire away staff or employ, including by way of third parties, staff of the other party to the contract who have worked on the realization of the projects, during the duration of the contract or for 12 months after the end of the contract. A party to the contract in violation of this clause is obliged to pay lump-sum damages in the amount of one annual salary of the employee.
12. Protection of Data Privacy, Nondisclosure
The seller obligates his employees to observe the provisions of §20 of the Data Privacy Law. Other Should individual terms of this contract be or become inoperative, this will not affect the remaining terms of this contract. The parties to the contract will work in a spirit of partnership to find an arrangement that approximates as nearly as possible the inoperative terms.
13. Concluding Terms
Insofar as not otherwise agreed, the statutory regulations applicable to registered merchants are exclusively those in force under Austrian law. This is the case also when the order is carried out outside of Austria. In case of conflict, it is agreed that only the responsible local court in the seller’s place of business has jurisdiction. For sales to consumers within the meaning of the consumer protection law, the above terms are valid only insofar as the consumer protection law does not insist on other conditions. Noncompliance with essential parts of this contract entitles the parties to this contract to premature termination of the contract without notice.
Privacy PolicyDatenschutzerklärung
Die Datenschutzerklärung liegt derzeit in englischer Fassung vor.
As a global company with customers in nearly every country in the world, here at hs2n protecting the personal data of our customers and their end-users is, and has always been, of the utmost priority.
Preamble
This policy details how hs2n and its affiliated companies, including XEOX (“hs2n”, “we” or “us”), and the associated website treat the personal information that we collect, what settings we provide for you to control how your information is used on hs2n, and how you can contact us with any questions or concerns. This policy is not a contract between hs2n and its users, but is merely a recitation of hs2n’s policies. Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. This policy may change from time to time, so please check the policy periodically for updates.
How we collect personal information
This policy describes the types of information we may collect from you or that you may provide when you visit the websites hs2n.at or any of their affiliated websites (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information. It also applies to information we collect:
in email, text, and other electronic messages between you and us
through mobile and desktop applications you download from our Website, which provide dedicated non-browser-based interaction between you and this Website
when you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy
through any other sources associated with our Website
Categories of Data Subjects and Data Collected
hs2n only collects data from users who either join, or engage with, the hs2n Websites and products. hs2n is committed to only collecting data that is necessary for hs2n to provide the content and services of the hs2n products.
Children Under the Age of 18:
hs2n’s Terms of Use require all account owners to be at least 18 years of age. If you are under 18, do not use the site or services.
Information We Collect About You:
Depending on which services you choose to use, hs2n collects several types of information from and about users of our Website, including: Name, Contact Information (e.g. physical address, email address, phone number), Company Name.
We collect this information:
directly from you when you provide it to us
automatically as you navigate through the site
Information You Provide to Us:
You may also provide information to hs2n such as the following:
information that you provide by filling in forms
information provided at the time of registering to use hs2n Websites
information when you enter a promotion sponsored by hs2n
information when you report a problem with hs2n Websites
records and copies of your correspondence (including email addresses), if you contact hs2n
your responses to surveys that we might ask you to complete for research purposes
details of transactions you carry out through the hs2n Websites and of the fulfillment of your orders
financial information before placing an order through the hs2n Websites
your search queries on the hs2n Websites
visit or participate in our online community
You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the community or transmitted to other users of the community or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages and you may set certain privacy settings for such information by logging into your account profile, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
Information We Collect Through Automatic Data Collection Technologies:
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns. This will only be collected if you have explicitly consented to it. This information includes:
details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website
information about your computer and internet connection, including your IP address, operating system, and browser type
The information we collect automatically is statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:
estimate our audience size and usage patterns
store information about your preferences, allowing us to customize our Website according to your individual interests
speed up your searches
recognize you when you return to our Website
We do not handle or monitor “Do Not Track” signals, but we do provide you with the ability to control certain cookies and similar tracking technologies.
For additional information on how hs2n uses and handles cookies and other tracking technology, please see our Cookie Policy.
Web Analytics:
We use Plausible Analytics, hosted by hs2n itself at plausible.hs2n.at, to measure how our Website is used. Plausible works without cookies, does not store IP addresses or other personal data and only produces aggregated statistics such as page views, referring websites, country and device type. No data is passed on to third parties. The legal basis is our legitimate interest in improving our Website (Art. 6 (1) (f) GDPR).
Basis for Processing
hs2n processes data based on:
your consent (Art. 6 (1) (a) GDPR)
the performance of a contract with you, or steps taken at your request before entering into one (Art. 6 (1) (b) GDPR)
compliance with a legal obligation to which hs2n is subject (Art. 6 (1) (c) GDPR)
our legitimate interests in maintaining and running the site and services (Art. 6 (1) (f) GDPR)
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
Messages from hs2n. On occasion, hs2n will send you messages, that are service related (e.g. welcome messages, confirmation notices), related to your activity on the site, or related to updates and changes to the site or services. By default these are through email though you may opt to receive text messages or physical mail. We will only send you messages if you have consented to receiving such communications and you may opt out of these messages by contacting helpdesk@hs2n.at. hs2n also offers optional email newsletters to which you may subscribe or unsubscribe under your account settings, by following the instructions contained in the newsletter emails, or by providing an email address.
Potential Recipients
hs2n only provides your data to third party recipients who are necessary to provide hs2n’s services or content, where necessary to the conduct of the business, or where legally required. Your personal information may be disclosed:
to our subsidiaries and affiliates;
to contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them;
to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of hs2n’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by hs2n about our Website users is among the assets transferred;
to fulfill the purpose for which you provide it;
for any other purpose disclosed by us when you provide the information;
with your consent;
to comply with any court order, law, or legal process, including to respond to any government or regulatory request;
to enforce or apply our Terms of Use and other agreements; or,
if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of hs2n, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
In some cases we may disclose aggregated and deidentified information, which does not identify any individual, to certain third parties.
Data Retention Period
hs2n will retain your information for as long as your account is active or as needed to provide you services. If you no longer want hs2n to use your information to provide you services, you may follow the “Withdrawal of Consent/Erasure” provision below. After closing your account, hs2n will solely use your information as necessary to comply with any applicable legal obligations.
Security Policies for Data
hs2n has implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.
hs2n follows accepted industry best practices and standards to protect the personal information submitted to us, both during transmission and once hs2n receives it.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the Website.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
Your Rights
You have the right to have any inaccurate data corrected by hs2n. You have the right to request that hs2n delete the data it holds about you. You also have the right to request access to your data. You have the right to request that hs2n make your data portable to another data controller. You have the right to request that hs2n restrict the processing of your data. You have the right to object to processing based on our legitimate interests. You have the right to withdraw your consent to our continued processing of your personal data at any time. Withdrawal does not affect the lawfulness of processing carried out before it.
To exercise any of the above rights, email helpdesk@hs2n.at. Your request should include your name, company name and email address. You can also review and change your personal information by logging into the Website and visiting your account profile page.
Note that we cannot delete your personal information except by also deleting your user account. Please understand that, without access to your personal data, hs2n may not be able to provide certain services. For example, hs2n will not be able to send you communications, sales, offers, newsletters. Additionally, it may be impossible for hs2n to fulfill purchases or sales without access to personal information.
We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
hs2n will endeavor to address all requests as quickly as possible, and in any case within one month of receipt (Art. 12 (3) GDPR).
Withdrawal of Consent/Erasure
You may withdraw your consent or ask for your data to be erased at any time by emailing helpdesk@hs2n.at. Once we have confirmed your identity, hs2n will stop the processing based on your consent and delete your personal data, unless we are legally required to keep it (for example under retention duties in tax and commercial law). In that case the data is blocked and only deleted once the retention period ends.
Right to Lodge a Complaint
If you believe that the processing of your personal data violates data protection law, you have the right to lodge a complaint with a supervisory authority (Art. 77 GDPR). In Austria this is the Austrian Data Protection Authority (Österreichische Datenschutzbehörde), Barichgasse 40–42, 1030 Vienna, Austria, www.dsb.gv.at.
Data Protection Officer
You can contact the hs2n Data Protection Officer by emailing: helpdesk@hs2n.at.
Contact Information
If you have questions, concerns, or suggestions you can contact us by sending an email to dsgvo@hs2n.at or at:
hs2n Informationstechnologie GmbH Willroiderstraße 3 9500 Villach Austria
Cookie PolicyCookie-Richtlinie
Die Cookie-Richtlinie liegt derzeit in englischer Fassung vor.
Our website uses cookies. Hereunder we explain which cookies are used and how we secure your privacy. The data processing’s through the usage of cookies are necessary for the purpose of the legitimate interest perused by us in accordance with Art. 6 (1) (f) GDPR.
1.Types of Technologies
We may use Cookies, Web Beacons and Plausible Analytics. These technologies are described below:
Cookies: A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
Web Beacons: Pages of our the Website may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, tracking pixels, and single-pixel gifs) that permit hs2n, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
Plausible Analytics: We measure visits to our Website with Plausible Analytics, an open-source web analytics tool that hs2n hosts itself at plausible.hs2n.at. No data is passed on to third parties. Plausible does not set cookies, does not store IP addresses or other personal data and does not follow you across websites. It only records aggregated figures such as page views, referring websites, country and device type. The legal basis is our legitimate interest in understanding how our Website is used (Art. 6 (1) (f) GDPR). More details are in the Plausible data policy.
2. Uses
hs2n may use the aforementioned automatic data tracking technologies for the following purposes: (a) to present our Website and its contents to you; (b) to provide you with information, products, or services that you request from us; (c) to fulfill any other purpose for which you provide it; (d) to provide you with notices about your membership; (e) to carry out our obligations and enforce any rights arising from any contracts entered into on the Website, including for billing and collection; (f) to notify you about changes to our Website or any products or services we offer or provide though it; (g) to allow you to participate in interactive features on our Website; (h) in any other way we may describe when you provide the information; (i) for any other purpose with your consent; (j) we may also use your information to contact you about our own and third-parties’ goods and services that may be of interest to you; and (k) we may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences.
3. Third-Party Use of Cookies and Other Tracking Technologies
Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
4. Opting-Out and Managing Cookies
Web Browsers
When you access hs2n via a web browser, you can alter the settings to change cookie preferences. You can control cookies in the particular browser by using the following links:
Plausible does not use cookies and does not collect personal data, so there is no opt-out cookie to set. If you still want to exclude your visits from our statistics, you can block the domain plausible.hs2n.at in your browser or with a content blocker.
ISO 9001:2015
Our quality management system is certified to the international standard ISO 9001:2015.Unser Qualitätsmanagementsystem ist nach der internationalen Norm ISO 9001:2015 zertifiziert.
Development, adaptation, and maintenance of custom software Development and operation of Software-as-a-Service (SaaS) solutions Provision of IT servicesEntwicklung, Anpassung und Wartung von Individualsoftware Entwicklung und Betrieb von Software-as-a-Service-Lösungen (SaaS) Erbringung von IT-Dienstleistungen
StandardNorm
ISO 9001:2015
First certificationErstzertifizierung
February 19, 202619. Februar 2026
Valid untilGültig bis
February 18, 202918. Februar 2029
Certification bodyZertifizierungsstelle
SystemCERT Zertifizierungsgesellschaft m.b.H. Kärntner Straße 289, 8700 Leoben, AustriaKärntner Straße 289, 8700 Leoben, Österreich
Registration no.Registrierungsnummer
Q14440926
AccreditationAkkreditierung
Accreditation Austria, ID no. 0930Akkreditierung Austria, ID-Nr. 0930
The certificate requires annual surveillance audits and a re-certification audit every three years.Das Zertifikat setzt jährliche Überwachungsaudits und alle drei Jahre ein Rezertifizierungsaudit voraus.
Certificate from SystemCERT, registration no. Q14440926Zertifikat von SystemCERT, Registrierungsnummer Q14440926
Site noticeImpressum
CompanyUnternehmen
hs2n Informationstechnologie GmbH
AddressAdresse
Willroiderstrasse 3 A-9500 VillachWillroiderstraße 3 9500 Villach, Österreich
Member of FEC CarinthiaMitglied der Wirtschaftskammer Kärnten
Technical unitFachgruppe
Consulting and ITUnternehmensberatung und IT
UID numberUID-Nummer
ATU61747603
Company reg. no.Firmenbuchnummer
FN262506P
Company register courtFirmenbuchgericht
Klagenfurt
IBAN
AT10 1400 0981 1040 0500
BIC
BAWAATWW
Board membersGeschäftsführung
Ing. Mag. Markus Huber Michael Satlow BSc Ing. Markus Schoas
Liability noticeHaftungshinweis
We do not assume liability for content from external links. The owner of the linked pages must accept responsibility for its content.Für Inhalte externer Links übernehmen wir keine Haftung. Für den Inhalt verlinkter Seiten sind ausschließlich deren Betreiber verantwortlich.